Privacy policy
PRIVACY POLICY
Who we are LoveNestly ("we", "us", "our") operates the online store at lovenestly.com. We are committed to protecting your personal data and your right to privacy.
What data we collect When you place an order or visit our store, we may collect:
- Name, email address, phone number, and shipping address
- Payment information (processed securely by Shopify Payments — we never store card details)
- Browser type, IP address, and browsing behavior on our site
- Purchase history and communication with us
How we use your data We use your data to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Improve our store and customer experience
- Send marketing emails (only with your consent)
- Comply with legal obligations
Third parties we share data with
- Shopify – our e-commerce platform. Your data is processed by Shopify as part of providing our store. See Shopify's privacy policy at shopify.com/legal/privacy. For information about how Shopify collects and uses your data, see the Shopify Consumer Privacy Policy: https://www.shopify.com/legal/privacy/app-users
- AutoDS – our order fulfillment and dropshipping partner
- TikTok – we use TikTok Pixel to measure ad performance and show relevant ads. TikTok may collect behavioral data from your visit. You can opt out via TikTok's ad settings.
- Payment providers – Shopify Payments and other processors handle transactions securely
Cookies We use cookies to keep your cart, remember preferences, and analyze traffic. We and our partners, including Shopify, use cookies and other technologies to personalize your experience, show you ads, and perform analytics — only with your consent where required. You can manage your preferences via our cookie banner or disable cookies in your browser settings, though some features may not work properly. See our Cookie Policy for full details.
Your rights Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for marketing at any time
- Opt out of the sale or sharing of your personal data
- Lodge a complaint with your local data protection authority
EU & EEA Residents — GDPR If you are located in the EU or EEA, you have rights under the General Data Protection Regulation (GDPR), including the right to data portability, the right to object to processing, and the right to restrict processing. To exercise your rights, contact us at: hello@lovenestly.com | support@lovenestly.com
Norwegian Residents If you are located in Norway, GDPR applies. You may also contact Datatilsynet (the Norwegian Data Protection Authority) at datatilsynet.no if you have concerns about how we handle your data.
UK Residents Your data rights under UK GDPR apply. You may contact the ICO (Information Commissioner's Office) at ico.org.uk if you have concerns.
California Residents — CCPA If you are a California resident, you have the right to know what personal information we collect, request deletion, and opt out of the sale of your personal information. See our Data Sharing Opt-Out page for more information.
International Data Transfers Your personal data may be transferred to and processed in countries outside your country of residence, including Norway and countries where our service providers operate (including the United States). We take appropriate safeguards to ensure your data is protected in accordance with applicable law.
Data retention We retain your data for as long as necessary to fulfill orders and comply with legal obligations, typically up to 5 years for transaction records.
Contact For privacy-related requests: support@lovenestly.com
General inquiries: hello@lovenestly.com
Response time: 1–3 business days
This privacy policy does not constitute legal advice. We recommend having it reviewed by a qualified lawyer familiar with GDPR, UK GDPR, and CCPA before launching your store.